Privacy Policy

This Privacy Policy ("Policy") applies to all personal data processed by bit735 ("bit735", "we", "us", "our") in connection with the online gaming platform operated at https://bit735.cam ("the Platform"). It applies to all registered Users ("you", "your") and to visitors who access the Platform without creating an account.

bit735 is committed to protecting the privacy of every person who interacts with the Platform. We process personal data in accordance with applicable data protection legislation in the jurisdiction in which we are licensed to operate. By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the data processing activities described herein.

If you do not agree with any part of this Policy, please discontinue use of the Platform immediately. For questions or concerns about how your data is handled, contact us at any time — details are in Section 15.

For the purposes of this Privacy Policy, the following terms have the meanings set out below:

bit735 collects the following categories of personal data, depending on how you interact with the Platform:

Identity & Contact Data

• Full legal name, date of birth and gender (collected at registration and KYC).
• Residential address, city (e.g., Karachi, Lahore, Faisalabad, Multan, Peshawar) and country of residence.
• Email address and mobile phone number.
• Government-issued identity documents (e.g., CNIC, passport or driving licence) submitted during KYC verification.

Financial Data

• Deposit and withdrawal transaction records, including amounts in PKR and timestamps.
• Payment method references used on the Platform (e.g., account identifiers associated with supported payment methods). Note: bit735 does not store full card numbers or bank account credentials on its own servers.
• Account balance history and wagering activity records.

Technical & Usage Data

• IP address, device type, browser type and version, operating system, and screen resolution.
• Login timestamps, session durations, pages visited and features used within the Platform.
• Geolocation data derived from your IP address (country and city level only, unless you separately grant precise location access).
• Cookie identifiers and similar tracking technologies as described in Section 8.

Communications Data

• Records of correspondence with bit735 support, including emails, live chat transcripts and support ticket content.
• Marketing preferences and communication opt-in/opt-out records.

Responsible Gambling Data

• Self-exclusion requests, deposit limit settings, loss limit configurations and session time limit preferences.
• Account restriction history and any vulnerability flags applied by our responsible gambling team.

bit735 collects personal data through the following means:

• Directly from you: When you register an account, complete a KYC submission, make a deposit or withdrawal, contact support, respond to a survey or participate in a promotion.
• Automatically: Through cookies, web beacons, server logs and similar technologies when you browse or interact with the Platform. This includes data about your device, browser, session behaviour and approximate location derived from your IP address.
• From third parties: From identity verification and KYC partners who confirm the authenticity of documents you submit; from payment processors who confirm transaction status; and from fraud prevention and anti-money laundering (AML) service providers.
• From publicly available sources: Where necessary for compliance or fraud prevention, we may supplement your data with information from publicly available registers or databases.

bit735 processes your personal data for the following purposes:

bit735 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing is necessary to perform the contract between you and bit735 — including account creation, transaction processing and the delivery of platform services you have requested.
• Legal Obligation: Processing is required for compliance with applicable laws, including AML regulations, CTF obligations and our licensing requirements in the jurisdiction where bit735 operates.
• Legitimate Interests: Processing is necessary for bit735's legitimate interests, including fraud prevention, platform security, responsible gambling monitoring and service improvement, provided these interests are not overridden by your privacy rights.
• Consent: Where processing is not otherwise justified, we will seek your explicit consent — in particular for direct marketing communications. You may withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

bit735 does not sell, rent or trade your personal data to any third party for commercial purposes. We share data only in the following limited circumstances:

• Service Providers & Data Processors: Trusted third-party vendors who provide services essential to Platform operations — including KYC verification partners, payment processors, fraud detection services, cloud hosting providers and customer support tools. These parties process data solely on our instructions and are bound by confidentiality and data protection obligations.
• Regulatory & Law Enforcement Authorities: Where required by applicable law, court order or regulatory directive, bit735 may disclose personal data to competent authorities. This includes AML and CTF reporting obligations.
• Group Companies: Where bit735 operates as part of a corporate group, data may be shared with affiliated entities for internal compliance, fraud prevention and responsible gambling monitoring purposes, subject to equivalent data protection standards.
• Business Transfers: In the event of a merger, acquisition, restructuring or sale of assets involving bit735, personal data may be transferred to the successor entity as part of that transaction, subject to the same protections described in this Policy.

In all cases, data sharing is limited to what is strictly necessary for the stated purpose, and recipients are required to maintain appropriate security and confidentiality measures.

bit735 uses cookies and similar technologies to operate the Platform effectively, remember your preferences, and gather analytics data that helps us improve the user experience for visitors across Pakistan.

The following categories of cookies may be used on the Platform:

• Strictly Necessary Cookies: Essential for the Platform to function. These enable login sessions, security tokens and basic navigation. They cannot be disabled without breaking core platform functionality.
• Performance & Analytics Cookies: Used to understand how Users interact with the Platform — which pages are visited most, how long sessions last, and where technical errors occur. This data is aggregated and anonymised where possible.
• Functional Cookies: Remember your preferences such as language settings, display options and previously selected filters to provide a more personalised experience.
• Marketing Cookies: Used only where you have given explicit consent, to deliver relevant promotional communications and track the effectiveness of marketing campaigns. These are not activated without your opt-in.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the performance or functionality of parts of the Platform.

bit735 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our licensing obligations. The following general retention periods apply:

• Account Data: Retained for the lifetime of your account and for a period of at least five (5) years following account closure, in line with standard AML record-keeping requirements.
• Transaction Records: Financial transaction data, including deposit and withdrawal records in PKR, is retained for a minimum of five (5) years from the date of the transaction.
• KYC Documents: Identity verification documents are retained for the period required by our licence jurisdiction's AML and CTF regulations, typically five (5) years from the end of the business relationship.
• Support Communications: Customer support records are retained for up to three (3) years from the date of the last interaction.
• Marketing Data: Records of your consent and marketing preferences are retained until you withdraw consent or for three (3) years after your last engagement, whichever is earlier.
• Technical Logs: Server and access logs are typically retained for up to twelve (12) months unless a longer period is required for a specific security investigation.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any identifiable individual.

Depending on the data protection laws applicable in your jurisdiction, you may have the following rights in relation to the personal data bit735 holds about you:

• Access: You may request a copy of the personal data bit735 holds about you, along with information about how it is used.
• Rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal and regulatory retention obligations.
• Restriction: You may ask us to restrict processing of your data in certain circumstances — for example, while a dispute about its accuracy is being resolved.
• Portability: Where processing is based on your consent or a contract, you may request that your data be provided to you in a structured, machine-readable format.
• Objection: You may object to processing based on our legitimate interests, including direct marketing, at any time.
• Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team at [email protected]. We will acknowledge your request within five (5) business days and aim to fulfil it within thirty (30) days. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you promptly.

bit735 takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect it from unauthorised access, loss, alteration or disclosure:

• Encryption in Transit: All data exchanged between your browser and the Platform is protected by TLS (Transport Layer Security) encryption, ensuring that information cannot be intercepted in transit.
• Encryption at Rest: Sensitive data stored on our servers — including KYC documents and financial records — is encrypted using AES-256 or equivalent standards.
• Access Controls: Access to personal data within bit735's systems is restricted to authorised personnel only, on a strict need-to-know basis. All internal access is logged and audited.
• Penetration Testing: The Platform undergoes regular security assessments, including penetration testing and vulnerability scanning, to identify and remediate potential weaknesses.
• Incident Response: bit735 maintains a documented data breach response procedure. In the event of a security incident affecting your personal data, we will notify you and, where required, the relevant supervisory authority, within the timeframes mandated by applicable law.

While bit735 applies robust security measures, no system is entirely immune to risk. You also play a role in protecting your account by keeping your login credentials confidential and notifying us immediately if you suspect unauthorised access.

The bit735 Platform is strictly intended for adults. Access is permitted only to individuals who are at least 18 years of age, or the higher minimum age required by the operator's licence jurisdiction, whichever applies.

bit735 does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been submitted by or relates to a person under the applicable minimum age, that data will be deleted promptly and the associated account will be closed. Any funds deposited by an underage user will be returned via the original payment method where possible, subject to verification.

If you are a parent or guardian and believe that a minor in your care has accessed or registered on the bit735 Platform, please contact us immediately at [email protected] so that we can take appropriate action without delay.

bit735 operates internationally and your personal data may be transferred to, stored in, or processed in countries outside your country of residence — including the jurisdiction where bit735 holds its operating licence and the locations of third-party service providers engaged by bit735.

Where such transfers take place, bit735 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required in the jurisdiction where the data was originally collected. Applicable safeguards may include:

• Adequacy decisions recognising the destination country's data protection standards as equivalent to those of the originating jurisdiction.
• Standard contractual clauses or data processing agreements with the receiving entity that impose binding obligations to protect your data.
• Binding corporate rules applicable to intra-group transfers within the bit735 corporate structure.

By using the Platform, you acknowledge that your personal data may be transferred internationally as described in this section, subject to the safeguards outlined above.

bit735 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, our licensing obligations or the services we offer. The "Last Updated" date displayed at the top of this page will be revised each time the Policy is amended.

Where changes are material — meaning they significantly affect how your personal data is used or your rights in respect of it — we will notify registered Users by email or via a prominent notice on the Platform prior to the changes taking effect, where reasonably practicable.

Minor updates, including clarifications that do not materially affect the substance of the Policy or corrections of typographical errors, may be made without advance notice and will take effect upon publication. Your continued use of the Platform following any update to this Policy constitutes your acceptance of the revised version. If you disagree with the updated Policy, you should cease using the Platform and, if applicable, request account closure.

If you have any questions, concerns or requests relating to this Privacy Policy or the way bit735 handles your personal data, our support team is available 24 hours a day, seven days a week — including during major sporting periods such as PSL, ICC tournaments and international cricket fixtures.

When contacting us regarding a data subject right (Section 10), please include your registered email address and a brief description of your request so we can direct it to the appropriate team. We will acknowledge your request within five (5) business days.

Support is provided in English as standard. Urdu-language assistance may also be available — please contact us to confirm current availability. For responsible gambling data requests — including self-exclusion records or limit history — please clearly state the nature of your request in your message.